Epson DFX-9000 Specifiche

9-pin Dot Matrix PrinterNo part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, elect

10 Safety InstructionsWhen handling the paper❏ Never feed labels backward using the Micro Feedd button. When fed backward, labels can easily peel off

100 Control Panel2. Hold down both the Font and Pitch buttons and then turn on the printer. It beeps twice, indicating that Lock-out mode has been tur

Problem Solving 10155555555555Chapter 5Problem SolvingDiagnosing the ProblemIf you are having trouble with the printer, try to diagnose and solve the

102 Problem SolvingO = on, F = flashing••• = short series of beeps (three beeps)••••• = long series of beeps (five beeps)Note:The printer beeps once i

Problem Solving 10355555555555EPSON Status Monitor 3EPSON Status Monitor 3 displays status messages and shows the current status of the printer. If a

104 Problem Solving2. To run the test using the Draft font, turn on the printer while holding down the LF/FF Load button. To run the test using the pr

Problem Solving 10555555555555Follow these steps to print a hex dump:1. Make sure paper is loaded and the printer is turned off.cCaution:Whenever you

106 Problem SolvingProblems and SolutionsMost problems you may encounter while operating your printer have simple solutions. Use the information in th

Problem Solving 10755555555555Power supply problemsThe control panel lights come on briefly, but then go off and stay off.Cause What to doThe printer’

108 Problem SolvingPaper loading or feeding problemsThe printer does not load continuous paper or does not feed it properly.Cause What to doContinuous

Problem Solving 10955555555555When you switch between front and rear tractors, the paper jams or the printer does not feed the paper back to the stand

Safety Instructions 1111111111111❏ Do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer.❏ Never replace

110 Problem SolvingPrinting position problemsWrong top-of-form positionYour printing appears too high or too low on the page.Cause What to doThe paper

Problem Solving 11155555555555Wrong tear-off positionThe printer prints on (or too far away from) the perforation of your continuous paper.Cause What

112 Problem SolvingPrinting or printout quality problemsThe printer is on but it doesn’t print.Cause What to doThe interface cable is broken or twiste

Problem Solving 11355555555555The printer does not print when the computer sends data.Cause What to doThe printer is paused. Press the Pause button to

114 Problem SolvingPart of the printout is missing, or dots are missing in random positions.Cause What to doThe ribbon has too much slack, the ribbon

Problem Solving 11555555555555The printout has extra blank lines between lines of text.Cause What to doTwo line feed commands are being sent at the en

116 Problem SolvingOption problemsSoftware settings override settings you make using the default-setting mode or the control panel buttons.Use your ap

Problem Solving 11755555555555The perforation cutter is installed and the paper is not cut properly.Cause What to doThe wrong paper source is selected

118 Problem SolvingNetwork problemsCannot configure the network interface or cannot print from the network.Cause What to doThe printer settings or net

Problem Solving 11955555555555Correcting USB ProblemsIf you are having difficulty using your printer with a USB connection, read the information in th

12 Safety Instructions

120 Problem SolvingIf your drivers are correctly installed, EPSON USB Printer Devices should appear on the Device Manager menu.If EPSON USB Printer De

Problem Solving 121555555555554. Under Other devices, select USB Printer or EPSON DFX-9000 and click Remove. Then, click OK.5. When the following dial

122 Problem SolvingPrinter does not work correctly with the USB cableIf your printer does not work correctly with the USB cable, try one or more of th

Problem Solving 12355555555555Clearing Paper JamsFollow these steps to clear a paper jam:1. Turn off the printer. 2. Open the front cover or back cove

124 Problem SolvingFollow these steps to perform the bidirectional adjustment:1. Make sure paper is loaded, then turn off the printer.cCaution:Wheneve

Problem Solving 12555555555555Restoring the Printer’s Default SettingsIf you encounter problems while printing, you may need to reset the printer’s de

126 Problem SolvingTo speak to a technical support representative, dial:❏ U.S.: (562) 276-4322, 6AM to 6 PM, Pacific Time, Monday through Friday. ❏ Ca

Options and Consumables 12766666666666Chapter 6Options and ConsumablesRibbon CartridgeWhen printing becomes faint, you need to replace the ribbon cart

128 Options and Consumables3. Open the top cover and slide the print head to the mark.4. Lift the ribbon guide off the print head as shown below.

Options and Consumables 129666666666665. Pull up the ribbon cartridge as shown below to release it from the printer’s mounting pins. Remove the cartri

Paper Handling 1322222222222Chapter 2Paper HandlingUsing the Two-Tractor SystemYour printer’s paper handling system consists of a front push tractor a

130 Options and Consumables7. Holding the sides of the cartridge, place the notch on each end onto the metal posts inside the printer. Then tilt the c

Options and Consumables 131666666666668. Lift up the black plastic ribbon guide and slide it down behind the print head until it clicks into place. Do

132 Options and Consumables9. Slide the print head back and forth to make sure it moves freely. If not, lift up the ribbon guide and try again.10. Tur

Options and Consumables 13366666666666Using the Pull TractorThe optional pull tractor (C800382) provides optimum continuous paper handling. The pull t

134 Options and Consumables2. Use a cross-head screwdriver to remove the two screws securing the paper separator to the printer. Then lift it off the

Options and Consumables 135666666666664. Holding the pull tractor with its gears to the left, fit the tractor’s front notches over the mounting shaft

136 Options and ConsumablesUsing the pull tractor with the front tractorIf you are using labels or multi-part forms with more than seven parts (includ

Options and Consumables 137666666666664. Release both sprocket lock levers on the pull tractor by pulling them toward you. Then open both sprocket cov

138 Options and ConsumablesNote:When you use paper that is less than four inches wide, remove the paper supports by pulling them off the tractor.7. Fi

Options and Consumables 139666666666669. Adjust the two sprockets until the paper is straight and smooth, and then lock the sprockets into place.cCaut

14 Paper HandlingPositioning the paper supplyYou can load continuous paper from both the front and the rear, so be sure to leave enough room around th

140 Options and ConsumablesUsing the pull tractor with the rear tractorIf you are using labels or multi-part forms with more than seven sheets (includ

Options and Consumables 141666666666663. Tilt the tractor forward so that its pins rest on the metal frame of the printer.4. Load paper onto the rear

142 Options and ConsumablesRemoving the pull tractorTo remove the pull tractor you’ll need a cross-head screwdriver and the paper separator that was o

Options and Consumables 143666666666664. Use a cross-head screwdriver to remove the two screws securing the paper separator to the printer. Then remov

144 Options and ConsumablesIf you plan to load continuous paper from the rear tractor, be sure to leave enough room around the printer for the attache

Options and Consumables 145666666666661. Turn off the printer and open the paper separator cover.2. Use a cross-head screwdriver to remove the two scr

146 Options and Consumables3. Close the paper separator cover. Then open the back flap and lock it in place.4. Open the back cover.5. Hold the perfora

Options and Consumables 147666666666667. Plug the perforation cutter’s connector securely into the connector inside the printer. Then close the back c

148 Options and ConsumablesAttaching the perforated paper output attachment and output trayThe perforation cutter comes with the perforated paper outp

Options and Consumables 149666666666662. Close the paper separator cover and position the output tray on the output attachment to accommodate the page

Paper Handling 1522222222222Supported paper typesYou can use the following types of continuous paper with either the front or rear tractor:❏ Single-sh

150 Options and ConsumablesUsing the perforation cutterThis section describes how to use the perforation cutter with continuous paper. Before printing

Options and Consumables 15166666666666Cutting off a printed documentYou can cut off a printed document using one of the following methods:❏ If you set

152 Options and ConsumablesSwitching tractorsTo switch tractors when the perforation cutter is installed, follow these steps:1. Make sure the printer

Options and Consumables 153666666666663. Remove the perforated paper output attachment and the output tray from the printer.4. Open the back cover. Th

154 Options and Consumables5. Grasp the handle on the perforation cutter and lift it up and out of the printer.6. Close the back cover and open the pa

Options and Consumables 155666666666668. Close the paper separator cover.Using Interface CardsYou can use optional interface cards to supplement your

156 Options and ConsumablesNote:Your printer has an auto interface mode function that allows you to connect to more than one interface at a time. See

Options and Consumables 157666666666664. Use a screwdriver to remove the screws securing the interface shield plate; remove the shield plate.5. Slide

158 Options and Consumables9. Close the interface cover.10. Plug the power cord into your printer and an electrical outlet.Using a serial interface ca

Options and Consumables 15966666666666Using a Print ServerYou can use this printer as a network printer by installing the EpsonNet 10/100 Base Tx Int.

16 Paper Handling2. Release the sprocket lock levers on both the right and left sprockets by pulling each lever down.cCaution:Do not try to pull on or

160 Options and Consumables10. When you finish, press the Menu buttons (Tear Off and Top of Form). 11. The LCD displays Save Setting. If you want to s

Product Information 161AAAAAAAAAAAAppendix AProduct InformationPrinter Partsfront coverfront tractor sprockets control panelfront tractor paper suppor

162 Product Informationrear tractor sprocketsback coverback flappaper separator coverpaper separatorserial interface interface coverparallel interface

Product Information 163AAAAAAAAAAAPrinter SpecificationsMechanicalPrinting method: 36-pin impact dot matrix (9 × 4, staggered)Printing speed: High spe

164 Product InformationElectronicDimensions and weight:Height 363 mm (14.3 inches)Width 700 mm (27.6 inches)Depth 378 mm (14.9 inches)Weight approx. 3

Product Information 165AAAAAAAAAAACharacter tables:StandardOne italic and 12 graphics character tables:Italic table,PC 437 (US, Standard Europe),PC 85

166 Product InformationElectricalEnvironmentalCharacter sets: 13 international character sets and one legal character set: USA, France, Germany, UK, D

Product Information 167AAAAAAAAAAAPaperNote:❏ Use recycled paper, labels, continuous forms with labels, and overlapping multi-part forms only under th

168 Product Information❏ The thickness of the perforation part when extended should be 2 mm or less.❏ The perforation between pages should not extend

Product Information 169AAAAAAAAAAA❏ When using pre-printed paper, make sure the printing does not appear in the shaded area illustrated below.A12 mmBf

Paper Handling 17222222222224. Now slide the right sprocket to approximately match the width of your paper. (Do not lock it in place yet.)5. Slide the

170 Product InformationContinuous paper (single sheets):Continuous paper (multi-part forms):Rear entry / Front entryMinimum MaximumWidth (mm)(inch)76.

Product Information 171AAAAAAAAAAA❏ Do not load thick paper, such as multipart forms with more than seven parts, on the rear tractor.❏ Form sheets of

172 Product Informationspot-gluing and crimping on opposing sides❏ Do not use continuous multi-part forms that are joined with metal staples, one side

Product Information 173AAAAAAAAAAALabels❏ Use only labels on continuous backing sheets.❏ Epson recommends using labels whose backing sheet is entirely

174 Product InformationLabels whose backing sheet is entirely covered with label material:Labels whose backing sheet is not covered with label materia

Product Information 175AAAAAAAAAAATotal thickness(mm)(inch)0.0650.00250.530.0210.0650.00250.790.031AlabelB backing sheetC total thickness:0.53 mm (0.0

176 Product InformationOverlapping multi-part formsRear entry Front entryMinimum Maximum Minimum MaximumWidth of backing sheet(mm)(inch)76.23419.116.5

Product Information 177AAAAAAAAAAAPrintable areaNote:❏ When you use paper that is less than 101.6 mm (4 inches) wide, the left margin is fixed at 13 m

178 Product InformationContinuous forms with labelsA The minimum top and bottom margins are 4.2 mm (0.17 inch)B The minimum left and right margins are

Product Information 179AAAAAAAAAAACommand ListsYour printer supports the following Epson ESC/P control codes and IBM PPDS emulation control codes.EPSO

18 Paper Handling6. Open both sprocket covers.7. Be sure your paper has a clean, straight edge, and then fit the first few holes in the paper over the

180 Product InformationIBM PPDS emulation control codesThis printer emulates the IBM Proprinter using the commands below.Bit image: ESC K, ESC L, ESC

Product Information 181AAAAAAAAAAAStandards and ApprovalsUniversal (UPS) model:Character handling:ESC 6, ESC 7, ESC [T, ESC ^, ESC \Bit image:ESC K, E

182 Product InformationCleaning the PrinterTo keep your printer operating at its best, you should clean it thoroughly several times a year. Follow the

Product Information 183AAAAAAAAAAATransporting the PrinterIf you need to transport your printer some distance, carefully repack it using the original

184 Product Information

Index 185IndexAAdjustinglabel position, 32paper position, 28 to 32printing position, 31top-of-form position, 28 to 31Aligning vertical lines, 123 to 1

186 IndexFFont (Item) button, 80Font, selecting, 83Forms w/labels option, 32, 92, 96Front/Rear button, 80Front cover, 161Front tractorloading paper on

Index 187Perforated paper output attachment and tray, 148 to 149Perforation cutterauto cut/back mode, 92installing, 144 to 147printable width, 13probl

188 IndexTTearing off printed page, 33 to 36Tear-offedge, 33 to 36position, 33 to 36, 111Tear Off button, 81Technical support, 125 to 126Top cover, 16

Paper Handling 19222222222228. Slide the right sprocket so that the paper is straight and has no wrinkles. Lock the sprocket in place by pushing up th

2

20 Paper HandlingcCaution:❏ Do not push the front cover directly down; always pull it out slightly before closing.❏ Before turning on the printer, be

Paper Handling 212222222222211. Check the Tractor Select indicator to see which tractor is selected. If the front tractor arrow light is red, press th

22 Paper HandlingLoading Paper Onto the Rear TractorFollow the steps below to load paper onto the rear tractor. (You do not need to remove the paper f

Paper Handling 23222222222223. Release the sprocket lock levers on the rear tractor’s right and left sprockets by pulling each lever forward.cCaution:

24 Paper Handling5. Now slide the left sprocket to approximately match the width of your paper. (Do not lock it in place yet.)6. Open both sprocket co

Paper Handling 25222222222227. Make sure your paper has a clean, straight edge. With the side of the paper you want to print on facing down, feed it t

26 Paper Handling9. Slide the left sprocket to remove any slack in the paper. Make sure the paper is straight and has no wrinkles. Push the sprocket l

Paper Handling 272222222222211. Turn on the printer. You hear the print head move to the left and Ready appears on the LCD. Either the front or rear t

28 Paper HandlingThe Tractor Select indicator changes to green. The paper is now loaded to the top-of-form position. If it looks like the printing wil

Paper Handling 2922222222222Adjusting the top-of-form positionThe top-of-form position is the position to which the printer feeds the paper when it lo

3ContentsChapter 1 Safety InstructionsWarnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Hot Parts Caution Sy

30 Paper Handling1. Make sure the printer is turned on and the desired tractor is selected (the corresponding tractor arrow should be lit).2. Open the

Paper Handling 3122222222222Note:If you enter top-of-form mode right after loading paper, you can set the loading and top-of-form positions at the sam

32 Paper HandlingAdjusting the label positionTo adjust the printing position for labels (for example, on a form that includes a label in addition to s

Paper Handling 3322222222222Tearing Off the Printed PagesAfter you finish printing, you can use the tear-off feature to advance continuous paper on th

34 Paper HandlingAdjusting the tear-off positionIf the paper’s perforation is not aligned with the tear-off edge, follow these steps:1. Turn on the pr

Paper Handling 35222222222224. If the paper is not aligned with the tear-off edge, press the Micro Feed buttons to feed the paper forward or backward

36 Paper Handling6. Press the Tear Off button to feed the paper back to the top-of-form position. You are now ready to print your next document.cCauti

Paper Handling 37222222222222. If you have a printed document or excess paper still in the printer, use the tear-off feature described in the previous

38 Paper HandlingChanging the PaperThis section describes how to change paper on the front tractor, but you can follow the same steps when you change

Paper Handling 39222222222223. Open the printer’s front cover. (To change the rear-loaded paper, open the printer’s back cover and flap.)4. Open the s

4Chapter 3 Printer SoftwareAbout Your Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Using the Printer Driver with

40 Paper HandlingPrinting on Multi-Part Forms and LabelsYour printer can print on both single-sheet and continuous multi-part forms, as well as on lab

Paper Handling 4122222222222Using multi-part formsYou can use multi-part (carbonless or carbon-backed) forms with up to seven sheets, including the or

42 Paper HandlingWhen you print on these forms, make sure that the printing fits within the printable area and that the top-of-form position is set pr

Printer Software 4333333333333Chapter 3Printer SoftwareAbout Your Printer SoftwareThe Epson software includes the printer driver software and EPSON St

44 Printer SoftwareUsing the Printer Driver with Windows Me, 98, and 95You can access the printer driver from your Windows applications or from the St

Printer Software 4533333333333Accessing the printer driver from Windows applicationsFollow these steps to access the printer driver from a Windows app

46 Printer SoftwareThe Properties window appears, and you see the Paper menu and tabs for the Graphics and Device Options menus. These menus contain t

Printer Software 4733333333333Accessing the printer driver from the Start menuFollow these steps to access the printer driver from the Start menu:1. C

48 Printer SoftwareNote:While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the p

Printer Software 49333333333332. Click Printer, Setup, Properties, or Options. (The button you click depends on your application and you may need to c

5Chapter 5 Problem SolvingDiagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101Using the Error Indicators.

50 Printer Software3. To view a menu, click the corresponding tab at the top of the window. See “Changing the Printer Settings” on page 53 to change t

Printer Software 51333333333332. Right-click your printer icon, and click Printing Preferences (in Windows XP or 2000) or Document Defaults (in Window

52 Printer SoftwareWhen you click Properties in the menu displayed by right-clicking the printer icon, the Properties window appears, which includes m

Printer Software 5333333333333Changing the Printer Settings The following tables show the settings you can change for your printer through the printer

54 Printer Software* For details, see Windows help.Halftone Setup.../Halftone Color Adjustment...Click this button to set the brightness and contrast,

Printer Software 5533333333333Defining a Custom Paper SizeIf your paper is not included in the Paper Size drop-down list, you can add the size to the

56 Printer SoftwareMonitoring settingsUsing EPSON Status Monitor 3Epson Status Monitor 3 allows you to monitor your printer’s status, alerts you when

Printer Software 5733333333333Setting up Status Monitor 31. Open the Utility menu as described on page 44 (Windows Me, 98, and 95) or page 47 (Windows

58 Printer Software3. The following settings are available:Note:Click the Default button to restore the defaults for all the settings.Accessing Status

Printer Software 5933333333333Setting Up Your Printer on a NetworkSharing the printerThis section describes how to share the printer on a standard Win

6Using Interface Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155Installing an interface card. . . . . . . . . . . .

60 Printer Software❏ When you are a Windows-shared printer user in a Windows Me or 98 environment, on the server, double-click the Network icon in Con

Printer Software 6133333333333Note:❏ When “Insert the Disk” appears, insert the Windows Me, 98, or 95 CD-ROM in the computer. Click OK and follow the

62 Printer SoftwareYou need to set the client computers so that they can use the printer on a network. See the following pages for details:❏ “With Win

Printer Software 6333333333333For Windows XP, if the following menu appears, click either Network Setup Wizard or If you understand the security risks

64 Printer SoftwareFor a Windows XP printer server, select Share this printer, then type the name in the Share name box and click OK.Note:Do not use s

Printer Software 6533333333333❏ This section describes how to install the printer driver by accessing the shared printer from the Printers folder. You

66 Printer Software5. Click the computer or server that is connected to the shared printer, and the name of the shared printer. Then click OK.Note:The

Printer Software 6733333333333With Windows XP or 2000Follow the steps below to set Windows XP or 2000 clients. You must have Administrator rights; che

68 Printer Software4. For Windows 2000, select Type the printer name, or click Next to browse for a printer, then click Next.Note:You can also type th

Printer Software 69333333333335. Click the icon of the computer or server that is connected to the shared printer, and the name of the shared printer.

Safety Instructions 711111111111Chapter 1Safety InstructionsWarnings, Cautions, and NoteswWarningsmust be followed carefully to avoid bodily injury.cC

70 Printer Software7. Check the settings, then click Finish..With Windows NT 4.0Follow the steps below to set Windows NT 4.0 clients. You must have Ad

Printer Software 71333333333334. Click the icon of the computer or server that is connected to the shared printer and the name of the shared printer.

72 Printer Software5. Select whether to use the printer as the default printer or not, then click OK.6. Click Finish.Installing the printer driver fro

Printer Software 7333333333333When installing drivers in Windows XP or 2000, “Digital Signature is not found.” may appear. Click Yes (for Windows 2000

74 Printer SoftwareCanceling PrintingIf the printouts are not what you expected or contain incorrect or garbled characters or images, you may need to

Printer Software 7533333333333Uninstalling the Printer SoftwareIf you need to reinstall or upgrade the printer driver, first uninstall the current pri

76 Printer Software5. Click the Printer Model tab, select the EPSON DFX-9000 ESC/P icon, then click OK.6. If you want to uninstall Monitored Printers,

Printer Software 7733333333333Uninstalling the USB device driverWhen you connect the printer to your computer with a USB interface cable, the USB devi

78 Printer SoftwareNote:❏ EPSON USB Printer Devices appears only when the printer is connected to Windows Me or 98 with a USB interface cable.❏ If the

Control Panel 7944444444444Chapter 4Control PanelButtons and Lightsa Front Tractor Select indicatorOn when the front tractor is selected. The light is

8 Safety InstructionsWhen setting up the printer❏ Because the printer weights approximately 34 kg (75 lb), you should not lift or carry it alone. Two

80 Control Panelc Front/Rear buttonSelects the front or rear tractor. If you have been using paper loaded on one tractor, first remove the printed out

Control Panel 8144444444444gTear Off (SetU) button❏ Feeds continuous paper forward to the tear-off position.❏ In SelecType or Default-setting mode, th

82 Control Panelj LF/FF Load button❏ Loads continuous paper when the printer is out of paper.❏ Feeds paper line by line when pressed briefly.❏ Advance

Control Panel 8344444444444Selecting a Font and PitchWhile you normally select the font and pitch for your documents in the application program you ar

84 Control PanelControlling Your Printer’s SettingsWhen you need to change your print settings, you can usually use your application software. The DFX

Control Panel 8544444444444Left margin 0column to 80 columnsRight margin 1 column to 136 columnsPlaten gap Auto, 0 to 14Auto tear off Off, OnAuto line

86 Control Panel*1Available only in IBM PPDS emulation mode.*2Available only when the optional perforation cutter (#C81570X) is installed.*3Available

Control Panel 8744444444444Page length for rear tractorThis setting allows you to set the page length (in inches) for the continuous paper loaded on t

88 Control PanelPlaten gapThis setting allows you to set the paper thickness. When you select Auto, the printer automatically adjusts the platen for t

Control Panel 8944444444444SoftwareWhen you select ESC/P, the printer operates in EPSON ESC/P mode. When you select IBM PPDS, the printer emulates an

Safety Instructions 911111111111❏ Use only the power cord that comes with this product. Use of another cord may result in fire or electric shock. ❏ Th

90 Control PanelParallel I/F bi-directional modeThe Parallel Interface bidirectional transfer mode is used when this feature is on. If bidirectional t

Control Panel 9144444444444Character tableYou can select among various character tables including several international character sets for the italic

92 Control PanelAuto cut modeThis function is available only when the optional perforation cutter (#C81570X) is installed in the printer. When this se

Control Panel 9344444444444Skip over bindingWhen this setting is set to On, the print head avoids the binding area along the right and left edges of m

94 Control PanelChanging the settings in SelecType modeThe following table shows the basic functions for the control panel buttons while you are in Se

Control Panel 95444444444446. Press the ItemU (Font) or ItemD (Pitch) button to select the menu parameters you want to change.Note:You can scroll the

96 Control PanelUsing Default-setting ModeIn Default-setting mode, you can adjust the print position for continuous forms with labels and choose which

Control Panel 9744444444444Lock-out modeWhen you select the Panel lock out menu in Default-setting mode, you can change which buttons are locked durin

98 Control PanelFollow these steps to enter Default-setting mode and change the settings:1. Make sure paper is loaded and turn off the printer.cCautio

Control Panel 99444444444445. Press the SetU (Tear Off) or SetD (Top of Form) button to select the values within the selected parameter until you find